Your customers audit you now. Be ready to answer.
The majors and refiners you serve send security questionnaires, check contractor-compliance portals, and flow cyber-insurance requirements down into your contracts. Meanwhile your own operation runs across an office, a yard, and the field — and IT has to work in all three. We handle the security, the documentation, and the day-to-day keeping-it-running, for firms along the I-37 corridor and across the Coastal Bend.
Six bottlenecks we walk into, over and over
The questionnaire that lands on a Friday
Is MFA enforced on every account? Is endpoint protection on every PC and field laptop? When was your last tested restore? A customer’s security questionnaire — or the cyber-insurance renewal asking the same questions — gets answered with documentation or with optimism. Reviewers can tell the difference, and optimism doesn’t survive the follow-up evidence request.
The portal grade that quietly goes red
An expired certificate, a lapsed training record, an evidence document nobody re-uploaded — and your Avetta or ISNetworld grade slips while the crew is already mobilizing. Nobody at your firm owns the portals full-time, so they get attention only when they’re already a problem.
Field laptops three updates behind
The laptop in the field office comes home covered in dust, months of updates behind, signed in by whoever used it last. Field machines are where corridor firms’ biggest security gaps live — and they’re the machines the questionnaire asks about by name.
One person carries all of IT
Plenty of corridor firms have one internal IT person — or a plant hand who’s good with computers and inherited the job. That person is stretched across break-fix, user support, and everything else, with no backup, no after-hours coverage, and no time left for security or documentation. When they’re out, IT is out.
Departed hands, live logins
Hands get hired, projects end, people move on — fast. Accounts set up in a hurry get closed whenever someone remembers, which in most firms we visit means some ex-employees can still log in. Same-day offboarding is a discipline, not a hope.
Downtime measured in billable hours
When the systems behind dispatch, ticketing, timekeeping, or invoicing stop, crews stand around and billable hours evaporate. Monitoring catches most failures before they happen; tested backups turn the rest into restores instead of rebuilds. Most firms can’t name the date of their last restore test.
Co-managed: we make them stronger
That’s exactly where co-managed IT fits. Your person keeps the wheel day-to-day; we take the parts one person can’t cover alone:
- The security stack, handled: endpoint protection, email security, MFA enforcement — deployed, monitored, and reported
- The documentation, done: the evidence pack your customers’ portals and your insurance carrier want, kept current monthly
- Coverage when they’re out: vacations, sick days, and the 2 a.m. problem stop being single points of failure
- An escalation bench: a second set of hands for the problems that need one
Prefer to hand over the whole thing? Fully managed plans cover the same ground end to end. Either way, the deliverable your customers care about — documented, verified security — is the same.
One evidence pack answers your customers, your insurer, and Texas
The front door is the questionnaire. Avetta, ISNetworld, and Veriforce reviews — and the direct security questionnaires the majors send alongside them — all ask for the same core evidence: MFA everywhere, endpoint protection on office and field machines, tested restores with dates, same-day offboarding, email authentication. We put those controls in place and keep the evidence current, so a portal review is a paperwork exercise instead of a scramble.
Texas SB 2610 (Business & Commerce Code Chapter 542, in force since September 1, 2025) rewards the same discipline: Texas businesses under 250 employees that can demonstrate a framework-conforming cybersecurity program get a safe harbor from exemplary damages after a breach.
What “review-ready” looks like
- MFA enforced on every account — office, yard, and field
- Endpoint protection reported on every enrolled device, field laptops included
- Restore tests performed on a schedule — dates a reviewer can be shown
- Same-day offboarding, with the records to prove it
- Email authentication (SPF, DKIM, DMARC) verified, not assumed
- An evidence pack refreshed monthly, before a portal asks
Working under plant MSAs and contractor-compliance portals? Ask about the compliance package built for corridor firms — a fixed-fee readiness project that closes the gaps a reviewer would flag, then a monthly evidence pack that keeps the proof current.
Answer the next questionnaire with evidence, not optimism.
A working checklist, not a brochure — the core questions Avetta, ISNetworld, and Veriforce reviewers and your customers’ own security questionnaires ask, in the order they ask them, with the evidence each answer needs behind it.
- The core security questions every portal asks — and what counts as evidence
- Field-device checks: the laptops questionnaires ask about by name
- An evidence-pack inventory you can keep current monthly
The $495 Network & Risk Assessment
We don’t guess about a network we haven’t looked at, and we don’t do free audits that are really sales calls. For a fixed $495, we examine your network, email security, backups, and who has access to what — and deliver a written findings report: what’s solid, what’s exposed, and what to fix first.
The report is yours either way — hand it to whoever you choose. If you sign a managed agreement within 30 days, the full $495 is credited toward your onboarding, so the assessment costs you nothing.
What the report covers
- Email security — SPF, DKIM, DMARC, and MFA coverage
- Endpoint protection status on every computer
- Backup coverage — and when a restore was last tested
- Access review — including accounts of people who’ve left
- A prioritized fix list in plain business language
Sales line: (361) 315-0017, Mon–Fri 8am–5pm CT.
Signs your firm has outgrown “call a guy when it breaks”
- A customer’s security questionnaire or portal review is coming — and you’re not sure you can answer it yet
- Your cyber-insurance renewal asked about MFA, endpoint protection, and tested restores
- One person carries all of IT, and nobody covers for them
- Field laptops skip updates for months at a time
- Former employees’ accounts are “probably” disabled
- Your last backup restore test is a date nobody can name
Pricing for industrial firms
$150–$300 per seat, per month — security included in the plan, not sold as an add-on. Your exact price is confirmed in writing before you commit to anything. See what managed IT actually costs for a 20-person company, including the all-in math.
Rated 5.0 out of 5 from 9 Google reviews
“Valhalla Tech provides prompt, reliable service with an extremely knowledgeable staff. From start to finish, my experience was very positive. They are always willing to help at any time and take the time to explain things clearly, which really sets them apart. You can tell they care about their customers and stand behind their work. I highly recommend Valhalla Tech to anyone looking for great service and expertise.”
“Great organization to have customize solutions to fit your organization needs. The Valhalla team delivers exceptional service and products that go above and beyond market standards. The latest project included a complete IT server system install and integration with our ordering management system. Highly recommend!”
“Awesome company and values! They are very responsive and open to answering any questions I have in an easy to understand way. I work with a nonprofit and no other tech company was as helpful as Valhalla, we use them for all of our computer parts ordering. Thank you so much for your continued help! I highly recommend Valhalla Technology to anyone looking for an IT Managed Services company for their business. It will be the best decision you ever make!”
“Called Valhalla Technology because we were having computer issues. They came out same day and were very professional. Told me what was wrong and fixed it. Ever since then if I have any issues, they always answer. Wouldn't think about using anybody else. We now use them for our phones as well! Just good product and service”
Other industries we serve
Dental Practices
Veterinary Clinics
CPA & Professional Firms
Law Firms
Construction & Contractors
Start with the $495 Network & Risk Assessment.
A fixed-fee, fixed-scope review of your network, email security, backups, and access controls — delivered as a written findings report with a prioritized fix list. The report is yours either way. Sign a managed agreement within 30 days and the full $495 is credited toward your onboarding.
Frequently asked questions
Do you replace our internal IT person?
No — in a co-managed arrangement we augment them. We take the security stack, monitoring, documentation, and after-hours coverage off their plate so they can do the job you hired them for. If you have no internal IT, a fully managed plan covers everything end to end.
Our customers audit us through Avetta / ISNetworld / Veriforce. Can you help?
Yes. We implement the controls those reviews check — MFA, endpoint protection, tested restores, same-day offboarding, email authentication — and keep the evidence documented and current, so a portal review or insurance renewal is a paperwork exercise instead of a scramble.
We have field crews and laptops all over the corridor. Can you cover them?
Yes — field laptops and tablets are enrolled in the same monitoring, protection, and update discipline as office machines. That’s usually where the biggest gaps are, and the assessment will show you exactly where yours stand.
What does the $495 Network & Risk Assessment involve?
We review your network, email security, backups, and account access — office and field — and deliver a written findings report with a prioritized fix list, yours to keep either way. It’s the same evidence format your customers’ reviewers want to see. Sign a managed agreement within 30 days and the full $495 is credited toward onboarding. Call (361) 315-0017 to schedule.
How is pricing structured for a firm our size?
Managed plans run $150–$300 per seat per month, depending on security needs and complexity; co-managed arrangements are scoped to what your internal person keeps versus what we take. Your exact price is confirmed in writing before you commit.
Does Texas SB 2610 change anything for a firm our size?
It rewards what your customers already demand. SB 2610 (Texas Business & Commerce Code Chapter 542, effective September 1, 2025) covers Texas businesses with fewer than 250 employees: if a breach happens and you can demonstrate a cybersecurity program conforming to a recognized framework — scaled by tier, from simplified requirements under 20 employees to full framework conformity at 100–249 — exemplary damages are barred. The evidence pack we maintain for portal reviews is the same documentation the safe harbor points to.
How do we get started?
Call the sales line, (361) 315-0017, or send us a message. We serve industrial firms along the I-37 corridor and across the Coastal Bend — Corpus Christi, Portland, Gregory, Ingleside, Three Rivers, and everywhere the work is.