IT support for dental practices in South Texas.
A dental practice runs on its schedule, its imaging, and its patient records. When the front desk can’t pull up the day’s patients or an operatory workstation freezes mid-appointment, the whole day backs up. We keep the systems your practice depends on monitored, secured, and backed up — and we speak HIPAA, because your practice has to.
What we handle for dental practices
Practice software and the front desk.
Dentrix, Eaglesoft, Open Dental — whatever runs your schedule, charting, and billing is the heartbeat of the practice. We keep the workstations and the server or cloud setup behind them maintained and monitored, so a slow front-desk PC never becomes a waiting-room problem.
Imaging that has to just work.
Digital X-rays, intraoral cameras, panoramic and CBCT images — imaging files are large, they’re part of the patient record, and they have to open chairside, every time. We keep imaging workstations reliable and make sure image data is backed up and recoverable.
HIPAA safeguards, documented.
Patient records are protected health information, and HIPAA’s Security Rule expects real safeguards: access controls, audit trails, encryption, and a documented risk analysis. We build those controls into your setup and keep the documentation current — so a question from an auditor, an insurer, or a cyber-insurance carrier has an answer.
Payments and patient communications.
Card payments at the front desk (and the PCI expectations that come with them), online scheduling, reminder systems, and the email your patients actually read. We keep them running and secured against the phishing messages that target healthcare offices.
The four o’clock problem
Ask a practice manager what IT failure they fear most and it’s rarely dramatic. It’s the workstation in Operatory 2 freezing at 4 p.m. with two patients still to seat. Or the morning the schedule won’t load and nobody knows who’s coming in. Or the backup that’s been “running” for months — and hasn’t.
Managed IT is how those days stop happening: monitoring that catches a failing drive before it fails, updates applied on a schedule instead of whenever someone clicks “remind me later,” and backups that are tested, not assumed.
Signs your practice needs managed IT
- Nobody could say, today, when your patient-data backup was last test-restored
- Every workstation shares one login — or passwords are on sticky notes at the front desk
- Your HIPAA risk analysis is a binder from years ago, or doesn’t exist
- Former employees may still have working logins
- Imaging or the schedule slows down — and the fix is “restart it and hope”
- Your cyber-insurance renewal asked security questions nobody could answer confidently
Pricing for dental practices
$150–$300 per seat, per month — security included in the plan, not sold as an add-on. Your exact price is confirmed in writing before you commit to anything. See what managed IT actually costs for a 20-person company, including the all-in math.
The $495 Network & Risk Assessment
We don’t guess about a network we haven’t looked at, and we don’t do free audits that are really sales calls. For a fixed $495, we examine your network, email security, backups, and who has access to what — and deliver a written findings report: what’s solid, what’s exposed, and what to fix first.
The report is yours either way — hand it to whoever you choose. If you sign a managed agreement within 30 days, the full $495 is credited toward your onboarding, so the assessment costs you nothing.
What the report covers
- Email security — SPF, DKIM, DMARC, and MFA coverage
- Endpoint protection status on every computer
- Backup coverage — and when a restore was last tested
- Access review — including accounts of people who’ve left
- A prioritized fix list in plain business language
Sales line: (361) 315-0017, Mon–Fri 8am–5pm CT.
Other industries we serve
Veterinary Clinics
CPA & Professional Firms
Law Firms
Oil, Gas & Industrial
Construction & Contractors
Start with the $495 Network & Risk Assessment.
A fixed-fee, fixed-scope review of your network, email security, backups, and access controls — delivered as a written findings report with a prioritized fix list. The report is yours either way. Sign a managed agreement within 30 days and the full $495 is credited toward your onboarding.
Frequently asked questions
We’re a small practice — is managed IT overkill?
No. Our plans are built for practices and offices of roughly 10–25 people. If a down schedule or a lost patient record would cost you real money and real trust, you’re exactly who it’s for.
Do you work with our practice software — Dentrix, Eaglesoft, Open Dental?
Yes. We support the environment those systems run in — workstations, network, backups, and access — and we coordinate with your software vendor when an issue is on their side.
Can you help with HIPAA compliance?
We implement and document the technical safeguards HIPAA’s Security Rule calls for — access controls, encryption, audit logging, tested backups — and the assessment report gives you a current, written starting point for your risk analysis. We’re your IT provider, not your attorney; for legal interpretations we’ll tell you when to ask one.
What if ransomware hit the practice?
With backups that are isolated and tested, an encrypted workstation is a bad afternoon, not a breach headline and a reportable incident. The assessment tells you honestly whether your current setup would survive it.
What does the $495 Network & Risk Assessment involve?
We review your network, email security, backups, and account access, then deliver a written findings report with a prioritized fix list — yours to keep either way. Sign a managed agreement within 30 days and the full $495 is credited toward onboarding. Call (361) 315-0017 to schedule.
How do we get started?
Call the sales line, (361) 315-0017, or send us a message. We serve dental practices across the Coastal Bend — Portland, Corpus Christi, Rockport, Aransas Pass, Ingleside, Sinton, and Gregory.