Tech support for your home, fixed remotely while you watch.
Computer running slow? Pop-ups everywhere? New phone or email you can't get set up? You don't need to unplug everything and haul it to a shop. We fix most home tech problems remotely — over a secure connection, while you watch — usually in a single session.
Flat-rate services
You know the price before we start. No hourly meter running, no surprises.
$150
Virus and pop-up removal
We clean the infection, remove the junk, and get your computer running right again.
$110
Slow computer tune-up
We clear out what's bogging your machine down and get it moving the way it should.
$75
Email and new-device setup
New computer, new phone, new email account — we set it up right the first time.
$75
iPhone setup
New iPhone, transferred and set up properly, ready to use.
$99
Home WiFi setup & fix
Dead zones, a new router that won’t cooperate, speeds that crawl at night. We get your WiFi fast, secure, and working in every room.
$75
Printer setup
New printer that won’t talk to your computer? We connect it to every device, get it on your WiFi, and make sure it actually prints.
$150/hr for anything else — billed in 15-minute increments ($37.50 per block, 15-minute minimum)
Most small fixes take one block.
Valhalla HomeCare — $29/month
Never think about your tech again. One monthly price, year-round peace of mind. Members get priority scheduling when something breaks, a full tune-up every quarter, and free 15-minute triage calls anytime — no per-incident math, no waiting in line.
- Priority scheduling — members get helped first
- Quarterly tune-up included ($110 value, four times a year)
- Free 15-minute triage calls anytime
- One flat monthly price — cancel anytime, no contract
Call (361) 704-1373 to join HomeCare.
How a remote session works
- You call us at (361) 704-1373 and describe the problem.
- We connect securely to your computer over the internet — only with your permission, and only while you're on the line.
- You watch everything we do. Your screen, your control — you can end the session at any time.
- We fix it, you pay the flat rate. Done in one session in most cases.
Nothing is installed without your knowledge, and the connection closes when the session ends.
Common problems we fix remotely
- Virus warnings, pop-ups, and scams
- Slow or freezing computers
- Email that won't send, receive, or sync
- New computer, phone, or tablet setup
- iPhone setup and data transfers
- Software installs, updates, and cleanups
- Pretty much anything else tech — covered by our hourly rate
If it's hardware — a cracked screen, a dead drive — we'll tell you on the triage call instead of wasting your time.
Where we help
We're based in Portland, Texas, and we help homeowners across the state — from Portland, Corpus Christi, Sinton, Aransas Pass, Ingleside, and Port Aransas to San Antonio, Austin, and beyond. Because the work is remote, all you need is an internet connection.
Start with a free 15-minute tech triage call
Not sure what's wrong or whether it's fixable remotely? Send us a message — we'll call you back, listen, ask a few questions, and give you a straight answer: what's likely going on, whether we can fix it remotely, and what it will cost. If we can't help, we'll tell you that too.
Tired of fighting your computer?
Call (361) 704-1373 for a free 15-minute triage — we'll tell you straight whether we can fix it and what it'll cost.
Frequently asked questions
Is remote support safe?
Yes. We only connect with your explicit permission, you watch everything happening on your screen, and you can end the session at any time. The connection closes when we're done.
What if my problem can't be fixed remotely?
We'll tell you on the triage call. If it needs hands-on repair — a broken screen, a dead hard drive — we'll say so honestly rather than waste your time.
Do I need to bring my computer anywhere?
No. That's the point. Everything happens over a secure internet connection while you stay home.
How do I pay?
We take payment after the work is done. You'll know the flat rate before we start, so there are no surprises.
What are your hours?
Monday through Friday, 8am to 5pm Central Time. Call (361) 704-1373 to book a session or start with a free triage call.
Do you help with phones and tablets too?
Yes — including iPhone setup ($75), email setup on any device, and general help getting your devices working together.
What does the HomeCare plan include?
Priority scheduling, a full tune-up every quarter, and free 15-minute triage calls whenever something seems off. Bigger jobs are quoted up front, same as always.
Can you really fix WiFi remotely?
Most WiFi problems, yes — we diagnose what's wrong and fix it with you or walk you through it. If it genuinely needs hands on-site, we'll tell you straight before you spend a dime.
Can I cancel HomeCare anytime?
Yes — no contract, no cancellation fee. It just stops at the end of the month.