That urgent email probably isn't urgent
An email that pushes you to act right now is using pressure as the trick. Slow down, skip the link, and go to the site directly.
If you get an email that pushes you to act right now — pay this invoice, reset this password, your account will be locked today — slow down.
That pressure is the trick. A real vendor, bank, or software company can wait five minutes. A scammer cannot. The longer you look, the more likely you are to notice the sender address is off by one letter, or the link goes somewhere you have never heard of.
Build this habit and teach it to your team: do not click the link in an unexpected email. Close it, open your browser, and go to the company website the way you normally do. Log in there. If there is a real problem, it will be waiting for you inside your account.
If there is nothing there, you just dodged the problem.
Tell your team there is no penalty for checking with you first, even if it turns out to be real. I would rather answer ten quick questions than clean up one bad click.
— Alan
Valhalla Technology Services
(361) 704-1373
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