Terms of Service

Last Updated: August 4, 2026

Welcome to Valhalla Technology Services LLC. By accessing or using our website, services, and communications channels, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By engaging Valhalla Technology Services LLC (“Company,” “we,” “us,” or “our”) for IT infrastructure, managed services, or using our website and communications platforms, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not access or use our services.

2. Managed IT & Professional Services

Scope of Services: Valhalla Technology Services LLC provides managed IT, infrastructure management, compliance, cybersecurity, and related technical support services under agreed-upon service agreements or statements of work.
Client Responsibilities: Clients must provide accurate information, timely access to necessary systems, and maintain authorized administrative credentials to allow proper execution of managed services.
Service Modifications: We reserve the right to modify, suspend, or update features of our platform or technical services to ensure operational integrity and security compliance.

3. Messaging & Communications (SMS & Email)

By providing your phone number and opting into communications from Valhalla Technology Services LLC, you agree to the following SMS/MMS and messaging terms:

Program Description: Subscribers may receive service-related transactional messages (e.g., support ticket updates, appointment reminders, network maintenance alerts) and, where explicitly consented, promotional announcements or business updates.
Message & Data Rates: Message and data rates may apply based on your mobile carrier plan.
Message Frequency: Message frequency varies based on user interaction, support activity, and chosen subscription preferences.
Opt-Out Instructions: You can unsubscribe from SMS messages at any time by replying STOP to any message. After sending “STOP,” you will receive a single confirmation message verifying your opt-out.
Support & Help: For assistance with text messaging or communications, reply HELP to any message, or contact our support team at support@valhallatechnology.org.
Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.

4. Intellectual Property & Acceptable Use

All content, branding, logos, graphics, and technical documentation provided by Valhalla Technology Services LLC remain the exclusive property of the Company. You agree not to reproduce, duplicate, sell, or exploit any portion of our intellectual property or services without express written authorization.

You agree not to use our systems or communications to:

Transmit unauthorized, deceptive, or unsolicited promotional materials (spam).
Impersonate any individual, entity, or misrepresent your affiliation with a business.
Engage in any activity that compromises network security, system integrity, or compliance standards.

5. Limitation of Liability & Disclaimers

As-Is Provision: Services and website communications are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including fitness for a particular purpose or non-infringement.
Liability Cap: To the maximum extent permitted by applicable law, Valhalla Technology Services LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from system downtime, data loss, or reliance on information provided through our platforms.

6. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.